Skip to main content

How to do a Supplier Return

(BETA)

Roxxane Spruyt avatar
Written by Roxxane Spruyt
Updated over 11 months ago

We’re excited to announce a new feature to simplify the management of supplier returns for Goods Received Vouchers (GRVs) created in our system. This initial release allows you to process supplier returns directly within the platform, with access controlled by user roles. To have this feature enabled for your profile, please contact support via email or WhatsApp.

Key Features

  • GRV-Based Returns
    Supplier returns must be linked to an existing GRV in the system, ensuring accurate tracking and seamless stock management.

  • Stock Validation
    Returns are only permitted if sufficient stock is available, preventing discrepancies caused by stock already being utilized.

  • Editable Returns
    You can modify supplier returns as needed before finalizing them, giving you flexibility and control.

  • Sage and Non-Sage Support
    For Sage-integrated branches, all changes will sync with Sage. Non-Sage branches can also take full advantage of the Supplier Returns feature.

How to Process a Supplier Return

  • Navigate to the Goods Received Order tab.

  • Open the supplier order you wish to return.

  • Scroll down to the Submitted Goods Received section.

  • Click the Return button.

  • Enter the quantities to be returned and click Submit.

  • The return will now appear in the Submitted Goods Received section.

Did this answer your question?