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How to create a credit note

Roxxane Spruyt avatar
Written by Roxxane Spruyt
Updated over 11 months ago

Creating a credit note is possible once a job has been scheduled and invoiced. Follow these steps to create a credit note.

Steps to Create a Credit Note:

  1. Ensure the Job is Invoiced:

    • A credit note can only be created if the job card has been invoiced.

  2. Locate the Credit Note Button:

    • Open the invoiced job card.

    • The "Credit Note" button will be visible at the top of the invoice.

  3. Create the Credit Note:

    • Click on the "Credit Note" button to generate the credit note.

Your credit note will now be created and can be processed as needed.

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