A Google review is a comment or rating created by users on a business's Google profile through Google Maps or Google Search. These reviews enable customers to express their experiences and thoughts about a business, product, or service. Customers can rate the business from one to five stars and write detailed reviews for feedback. This information is valuable for other potential customers evaluating the business and helps business owners identify their strengths and areas that may need improvement.
Steps to Add a Google Review Link:
Copy the Google review link.
Log onto the platform and navigate to the branches section.
Search for your specific branch.
Click on "View Details."
Click "Edit" to modify your organization settings.
Scroll down to the Google review organization setting and activate it.
Click "Save" to confirm the changes to the organization settings.
Scroll down to the social settings.
Add the Google link by selecting "Google" from the dropdown menu and entering the URL. Click on Add once done.
You have successfully added your Google Review link to the platform.
You client will be redirected to this page once he/she has completed the feedback form sent from the system.